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TEL: 86(757)-22173297
FAX: 86(757)-28797747
E-mail: sales@fsyijiu.com
 
 
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Customer Service:

1. Door to Door Service: we can send our machines to your factory upon request. (For home customers only.)

2. Inspection: you can send inspectors to our factory for inspection or we self-inspect following the technical requirements mentioned in contracts.

3. Training: You can send personnel to our factory for free training on the machine.

4. Testing of equipments: all our machines are tested before shipment. All machines are at its optimal state when shipped.

5. Warranty Service: warranty period is 1 years. Within guarantee period, we can help you judge the fault according to the failure phenomenon by E-mail. and send replacement part to you free of charge except for the man-made

 

 

Our Support to the Agent:

1. Inspection: the agent can send inspectors to our factory for inspection or we self-inspect following the technical requirements mentioned in contracts.

2. Training:The agent can send personnel to our factory for free training on the machine, testing and maintaining.

3. Testing of equipments: all our machines are tested before shipment. All machines are at its optimal state when shipped.

4. Warranty Service: we share the after-sales service with our agents. Division is as follows:

We provide free spare  parts to our agents and help to judge the fault according to the failure phenomenon by E-mail. within 1 year. However, if the issues is man-made, we will sell new spare parts to the agent at a favorable price.

5. For easily damaged accessories: we recommend the agent prepare more for emergency use. When the retail customers have any issues on the machine, the agent should solve in time and all the cost of after-sales should be billed to the agent. In case of any remaining issues out of the agent's technical ability, our technician can be sent but all the service cost should be payed by the agent.

 

 
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